Work with Mark / Phoenix + remote
Work directly with me to understand the bottleneck, build a useful solution, and measure what changes.
You bring the context. I bring the operating experience and the ability to build.
Find the constraint. Build the system. Measure the result.
Then decide what's next.The engagement
Start with a free conversation. If there is a fit, we agree the paid scope, deliverables, price, and timing before work begins.
Walk through the work with the people doing it. Find the bottleneck, establish its cost, and decide what is worth changing first.
You get: a prioritized opportunity, a baseline, and a scoped recommendation.
Build the smallest useful system, connect it to your workflow, and test it with your team before rolling it out.
You get: a working implementation, an agreed acceptance check, and a handover.
Review what changed, keep the system useful, and tackle the next constraint when the results justify it.
You get: ongoing improvement against goals and a scope we agree together.
Before building, we agree what to observe: time spent on a task, response speed, repeated entry, missed follow-up, or another measure that fits your business. We compare the working system with that baseline.
No. An audit or build can stand on its own. Ongoing work is a separate decision, with an agreed scope and review cadence.
The handover covers how to use it, who owns each decision, operating costs, and what to do when something needs attention. Any continuing support is agreed as part of the scope.
We start by understanding your current tools and constraints. That may mean connecting existing systems, simplifying a process, or building something small. We choose the approach after seeing the work.
Hands-on enablement can be part of the engagement. For self-directed learning and operating practices, explore PickBits Academy.
In practice
The right solution can be as simple as entering a visit once and producing both documents from it.
Client work / field operations
Before: carbon-copy tickets in the driveway, followed by re-keying the visit later.
After: one offline entry produces a service record and a separate invoice. The system is in daily field use.
Explore client work and PickBits' own systems, or browse the full build and engine catalog.
Start with a conversation
Tell me what your business does, where the work gets stuck, and what better would look like. A few honest sentences are enough.
I'll help you work out the first useful step. If AI or automation isn't the right answer, I'll say so.
Prefer to talk it through?
Book a free 30-minute conversation.